275 Clearbrook Road • Elmsford, NY 10523 Tel: 914 592 1792 • Fax: 914 592 1842 [email protected]• www.eastofindiaus.com
EAST OF INDIA
GENERAL TRADING LTD DISTRIBUTING
MINIMUMS The minimum order to open a new account is $250.00 wholesale. The minimum reorder for established accounts is $150.00 wholesale. PAYMENTS Payment by credit card only for first time customers. We are pleased to accept Visa, Mastercard, Discover and American Express. If you wish to establish terms with General Trading Ltd, please contact us by phone or email so that we can send you our credit application. NEW ACCOUNTS To open an account, please furnish a copy of your uniform sales use tax certificate or your state resale certificate. INVOICE Your invoice, including tracking information and the suggested retail prices for each item, will be sent to you via e-mail the day the shipment leaves our warehouse. SHIPMENTS Terms of shipments are F.O.B. Elmsford, New York. Please note: a 2.5% handling charge is added to all invoices. Shipping charges are paid by the customer. CANCELLATIONS Should you need to cancel an order, please e-mail or fax us with your business name, business address, customer number and order number. Orders may be cancelled up to 3 business days before shipment. You will receive a cancellation number as confirmation within one business day. REFUSAL If delivery of an order is refused, our Customer Care Staff will contact you. A 20% restocking fee plus the return freight expense will be assessed unless the refusal was in error and you instruct us to reship. In that case, the freight charge for both shipments will be billed. WWW. EASTOF INDIAUS.COM
RETURNS Despite our quality assurance efforts, damages can occur in production or transit and order processing errors can be made. Please inspect all merchandise carefully. If there are any damages or shipping errors, notify us within 14 days of delivery by phone, e-mail or fax. Claims will be handled within 3 business days. We will provide you with an authorization number which is required for all returns. Merchandise returned without authorization may be subject to a 20% restocking fee or will not be credited. If a shipment is damaged in transit, it may be necessary for the carrier to inspect the shipment. therefore, please Hold all cartons and packaging materials until you speak with us. For authorized returns, please pack the product carefully in our original packing to avoid damage in transit back to our facility. Any product returned with your price stickers or other markings or without its original packaging, will be subject to a 20% restocking fee. PRICES All prices are wholesale and in U.S. dollars. General Trading Ltd reserves the right to change prices without notice. COPYRIGHTS Copyrights exist on all designs. Infringement of our copyrights will be pursued to the full extent of the law. Reproduction in any form whatsoever of East of India Catalogues is strictly forbidden without prior written consent from East of India. All copyrights, design rights and other intellectual property rights on our designs and products (including the images and text within this catalogue) remain the property of East of India.
THE SMALL PRINT
1-914-592-1792 12
4 GREAT WAYS TO SHOP
AT SHOWROOMS TRADESHOWS See the lastest products and get great merchandising ideas
ITEM # PAGE ITEM # PAGE ITEM # PAGE ITEM # PAGE ITEM # PAGE ITEM # PAGE ITEM # PAGE E086 7 E1949 3 E2071 6 E2471 10 E4179 7 E5523 2 E8309 5 E087 7 E1950 3 E2075 6 E2472 10 E4180 7 E5524 2 E8310 5 E088 7 E1951X 3 E2085US 6 E2475 10 E4181 7 E5525 2 E8311 5 E089 7 E2030 8 E2086 6 E2817 11 E4182 7 E5550 3 E8312 5 E096-UN 7 E2031 8 E2087 6 E3111 10 E4190-UN 8 E5551 3 E8313 5 E096 7 E2032 8 E2158 11 E3190 10 E4190 8 E5556 2 E8314 5 E097 7 E2034 8 E2159 11 E3773 11 E4191 8 E5557 2 E8315 5 E098 7 E2035 8 E2160 11 E3866 11 E4192 8 E780-UN 9 E8316 5 E099 7 E2036-UN 8 E2194-UN 11 E4138 7 E4193 8 E780X 9 E8317 5 E1156 10 E2036X 8 E2194 11 E4138-UN 7 E4502 9 E781 9 E8318 5 E149 11 E2037X 8 E2195 11 E4139 7 E4528 9 E782 9 E8319 5 E153 11 E2038X 8 E2196 11 E4170 7 E4531 9 E783 9 E8320 5 E652-UN 4 E2039X 8 E2221 10 E4170TC 8 E4552 9 E787 9 E8321 5 E652 4 E2040 8 E2223 10 E4171 7 E4601 9 E788 9 E8322 5 E653 4 E2041 8 E2224US 10 E4171-UN 7 E5500-UN 3 E789 9 E8323 5 E654 4 E2042 8 E2227 10 E4171TC 8 E5500 3 E8301-UN 5 E8324 5 E657 4 E2060-UN 6 E2228 10 E4172TC 8 E5501 3 E8301 5 E8325 5 E659 4 E2060 6 E2230 10 E4172X 7 E5502 3 E8302 5 E8326 5 E660 4 E2061 6 E2258 10 E4173 7 E5503 3 E8303-UN 5 E8332 5 E661 4 E2062 6 E2261 10 E4174TC 8 E5504 3 E8303 5 E8333 5 E662 4 E2063 6 E2262 10 E4175 7 E5505 3 E8304 5 E1946-UN 3 E2064 6 E2263 10 E4176 7 E5520-UN 2 E8305 5 E1946 3 E2065 6 E2414 11 E4177 7 E5520 2 E8306 5 E1947 3 E2066 6 E2415 11 E4177TC 8 E5521 2 E8307 5 E1948 3 E2070 6 E2471-UN 10 E4178 7 E5522 2 E8308 5
PRODUCT LOCATOR
WITH YOUR TERRITORY MANAGER Schedule an appointment with your Territory Manager today ON THE WEB Shop our website 24/7 • www.eastofindiaus.com FROM THE CATALOG Call, fax, or email your order Phone: 914-592-1792 • Fax: 914-592-1842 Email: [email protected]